First check whether money has been debited from your account.
Has money been debited? It can take up to an hour for us to receive payments. Have you not received an order confirmation from us after one hour? Then take Contact please contact our customer service, preferably via E-mail info@rubco.be. Do not forget to keep your transaction number at hand.
Has no money been debited? Then unfortunately your payment was not successful and you have certainly not lost any money. Then try to place the order again. Still not working? Please contact our customer service, preferably via E-mail info@rubco.be