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Warranty FAQs


This depends on the product you purchased. Normally you will find in the packaging of each product how much warranty you have and what it applies to.

Do you still have questions about this? Then take a minute Contact please contact our customer service, preferably via E-mail info@rubco.be.

Are you not satisfied with a product or a certain aspect of our services? You can always with us Contact record, preferably via E-mail info@rubco.be. We ask you for a number of details and the order number. Within a period of three working days you will receive a message from us about the further processing.

  • You can register your return within 14 days after receiving your product;
  • After this you will have another 14 days to return your product;
  • Returns must be made in the original condition and packaging;
  • The costs for returning products are the responsibility of the buyer. Should an item be exchanged due to an error on our part or due to a defect, then the costs are of course for our account;
  • After 14 days it is no longer possible to return.
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